The news is full of reports about it: a sharp rise in gas and energy bills. The hospitality industry is no exception. It’s time for some money-saving tips, because we can

It’s been a hot topic in recent months: the labor shortage in the hospitality industry. Some restaurants have already adjusted their hours of operation or, in some cases, even changed their business model

Even though people use debit cards much more often these days, it’s still customary to leave a tip. Sometimes with coins, sometimes by adding a little extra to

Your guests will forget exactly what you said and exactly what you did. After all, in the hospitality industry, it’s not about specific actions, but about the overall experience. How did your guests perceive the service? Was there a warm and welcoming atmosphere in the restaurant? What did it smell like? How was the check presented? Was someone there to listen if there was a complaint? The atmosphere makes or breaks your guests’ experience. So how do you create that experience? The concept of “experience” can sometimes sound abstract, which is why in this blog we’ve listed concrete tips to help you optimize your guests’ restaurant experience!